Our team at Apex Mobile Locksmiths have put together some of the most frequently asked questions we get so you can have any questions you might have answered within this blog post saving you time when you actually need a locksmith.
How Quick Can You Get Here?
The urgency of a job will often determine the response time, here at Apext Mobile Locksmiths we aim to be with emergency call out within 30 – 60 minutes of the customers call and within 1-2 hours of a non-emergency call. We can also book in a time and date that suits the customer for non-emergency call out’s.
Is There A Call Out Fee?
Some locksmiths do charge call out fee’s, however here at Apex Mobile Locksmiths we never charge a call out fee, just parts and labour which you will be quoted on before we arrive to do the job so you know exactly what you will be paying.
Can You Gain Entry Without Changing the Lock?
In most cases it is possible to gain entry to a door without damaging the lock. Apex mobile locksmiths will always use non-destructive entry techniques wherever possible. In some circumstances locks may have to be changed but this is often up to the customer. For example, if keys have been lost or stolen we do recommend that you have the locks changed to ensure no one can access your home using your lost set of keys, but it is down to the customer to make this decision.
How Much will the Parts Cost?
Door type and lock type will affect the cost of any parts required when hiring a Locksmith and the price you can be charged will differ from company to company. For example, the cost for a new lock on a uPVC door will change dependent on size, make, model, and the level of security it holds as there are different standards of locks.
How Many Keys will Come with a Replacement Lock?
Each lock will differ with the number of keys that it comes with, but you should expect to get 2-3 new keys with the installation of a new door lock by an expert Locksmith. Again, it is always best to check the number of the keys with your Locksmith in case you will need extra copies.
Is Locksmith Work Guaranteed?
All work carried out by Apex Mobile Locksmiths is guaranteed for 12 months, including any parts supplied. Any professional Locksmith should give you a variation of a guarantee to ensure that all work is completed correctly.
Are Prices Fixed or Estimated?
Locksmith jobs vary significantly, for example burglary repair could cost more than a lock replacement, so different parts can be priced differently which will then impact the overall price of the job. With the different parts needed and time needed to be spent on job, most Locksmiths will provide you will an estimate before booking you in.
Do I Need To Get A Locksmith To Change Locks?
It can be quite confusing when it comes to changing locks, whether customers go down the DIY route or call a Locksmith is a personal choice. It’s always a risk to do something you are not specialised in yourself as it could end up costing you a lot more in the long run if it failed and could even invalidate your home insurance. Therefore, it’s always wise to call out a Locksmith.
How Will I be Able to Pay?
Most Locksmith companies will take both card and cash payments. Some Locksmiths will be limited to only accepting cash while others can only accept cards. It’s important to ask what form of payment your Locksmith accepts before you hire them.